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Billing & Refund ( Payment Process ) Users have control over when they make payments; there are no automatic charges. The accepted payment gateways include Razorpay, Stripe, Binance, PayPal, and others. Users can choose their preferred payment method. Refunds, if required, are processed using the same payment gateways.It's important to note that refund processing might take several days, depending on the payment method and processing time of the respective gateway. The refund policy specifies that refunds are provided if the primary tools provided by ToolsPlazza.com do not function properly for a period exceeding 3 days.
Account Suspension ( Suspension Criteria ) Accounts found to be engaged in activities such as sharing accounts or involvement in spam-related activities can face permanent suspension. Users have an option for a counter review by contacting customer support through the live chat feature. However, this review process might take 2-3 days to complete.
Warning - Account Usage ( IP & Account Use ) Each user is allowed only one ISP/IP. Using multiple IPs or attempting to access accounts through VPNs or RDPs is strictly prohibited. Violation of these terms can result in a permanent ban from ToolsPlazza.com. Users have the option to report any mistakes or request manual reviews through the live chat section. However, the review process for these requests may take up to 3-4 days maximum.
Services & Uptime ( Service Management ) Prices and the duration of services offered may change at any time, at the discretion of ToolsPlazza.com. Temporary downtime might occur due to the nature of outsourced accounts used by the service. Some tools provided might have functional limitations imposed by their official sources, and ToolsPlazza.com may not have control over these restrictions. Additionally, the inclusion of bonus tools as free extras is subject to availability and might not always be permanently accessible on a user's dashboard.
Understanding and adhering to these terms and conditions are important for maintaining uninterrupted access to the services provided by ToolsPlazza.com. If there are specific details or clauses you need further clarification on, feel free to ask for more information!